IT Vendor Manager (Office Of The CTOO)

 Santander Finance Preferred SA
 España
 Hace 3 días, 17 horas

We're looking for a candidate to this position in an exciting company.

  • Establish and manage the operational relationship with suppliers / partners. Act as the primary point of contact for third party IT suppliers
  • Ownership in the reporting of SLAs that measures the performance and efficency of partners, based on the SLA covered in Openbank's services catalogue
  • Participate in supplier/partner selection, assist in setting selection criteria and potential suppliers evaluation. Facilitate the selection of appropriate sourcing options and partnerships to ensure delivery of quality solutions at a competitive Price
  • Cost analysis of activities and identification of outsourcing opportunities to provide efficiencies in expenditure
  • Work closely with Procurement to ensure best possible contractual terms, to develop and maintain a quality-driven preferred supplier list and partnerships. Provide commercial support for the negotiation of new or renewed contracts as appropriate
  • Review supplier/partner performance against defined SLAs and OLAs. Raise service improvements when needed, manage issue and resolve disputes
  • Oversee the management of the relationship with suppliers/partners to ensure the provision of specific resource / technical skills required to fix complex or severe incidents / problems
  • Manage supplier relationship during exit. Ensure fulfilment of supplier’s/partner’s responsibilities during exit period.

  • A bachelor's degree in engineering, computer science, business administration or other management discipline.​
  • Ten or more years in technology sourcing and/or procurement and/or vendor management is expected, with at least four to five years as a technology sourcing or category manager.
  • Demonstrated ability to create a well-conceptualized, well-socialized and well-executed sourcing (or IT-business) strategy.​

  • Strong ability to translate stakeholder requirements into technology sourcing practices and business outcomes.​

  • Outsourcing (including business process outsourcing) or digital business experience is an advantage. ​

  • A broad understanding of technology sourcing trends and their potential implications to the business

  • Experience leading key technology negotiations. Contract interpreation and negotiation skills are highly valued​

  • Experience leading large-scale or enterprise sourcing activities.

  • Executive presence and comfort interacting with both internal and external senior leaders

  • Excellent interpersonal communication and presentation skills at the senior executive level

  • Superb problem-solving and relationship-building skills in complex supplier and internal customer relationship environments

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